Sivoxi

CASE STUDY

Optimizing service discovery for a national healthcare directory

We modernized Cancer Care Map’s digital infrastructure, engineering a resilient, high-availability platform to connect vulnerable patients with critical non-clinical support services across the UK seamlessly.

  • UX Design
  • Web App
  • Health & Wellness
Cancer Care Map national healthcare directory displayed on a laptop

Client Industry

Health & Wellness

Project timeline

20 weeks

Services Provided

  • Web App Development
  • API Integration & Development
  • Quality Assurance & Automated Testing

Tech Stack

  • Flutter
  • NodeJS
  • PHP
THE BRIEF

The challenge

Cancer Care Map required a robust system migration to overcome severe search latency and scale their rapidly expanding directory without compromising accessibility.

Operating as a vital UK-wide directory, Cancer Care Map connects patients, families, and healthcare professionals with critical physical, emotional, and practical care resources. However, their legacy infrastructure relied on a static Gatsby frontend that restricted dynamic query handling and severely limited administrative control over content publishing.

With the backend database projected to grow rapidly from 5,000 to over 100,000 records, the platform faced significant performance concerns, including query response latency and fuzzy-match search errors. Because users are often in vulnerable, high-stress situations, any failure in search usability or system availability directly impacts their ability to access essential care.

ENGINEERING & DESIGN APPROACH

The solution

We executed a full-stack modernization of the ecosystem, transitioning the core infrastructure to a decoupled, high-availability architecture. We optimized the search algorithms and engineered scalable integration tools.

Cancer Care Map search directory displayed on a laptop
  1. 01

    Decoupled Architecture & Migration

    We transitioned the core website to an optimized WordPress CMS and migrated records into a highly secure Amazon RDS instance, giving editors complete publishing control.

  2. 02

    Fuzzy Search & Query Tuning

    We restructured the primary search algorithms to prioritize exact matches and geographic proximity via the Google Maps API, preventing irrelevant results and search errors.

  3. 03

    Platform-Independent Iframe Widget

    We engineered a lightweight JavaScript iframe application and a custom Laravel admin panel, enabling partner organizations to securely embed the directory using token-based authentication.

  4. 04

    Continuous System Telemetry

    We integrated real-time monitoring through AWS CloudWatch to track database query speeds and API latency, allowing proactive resolution of server performance issues.

MEASURABLE IMPACT

Key results & impact

99.9%

Guaranteed Network Uptime

The modernized cloud infrastructure ensures consistent, high-availability access to critical healthcare services, protected by automated rate limiting and proactive safeguards.

100,000+

Service Provider Capacity

We engineered a scalable database architecture within a dedicated Virtual Private Cloud, equipped to handle the platform's rapid expansion from 5,000 records smoothly.

1

Line of Code Integration

Partner organizations can now seamlessly embed the entire searchable directory into their own websites using a secure, lightweight, platform-independent JavaScript widget.

DELIVERABLES

Visual showcase

High-fidelity screens, device mockups, and architecture views from the final delivered product.

Cancer Care Map service details displayed on a laptop
Cancer Care Map search and service screens displayed on two laptops
Cancer Care Map blog displayed on a laptop
Cancer Care Map blog page displayed on a laptop held in one hand
TESTIMONIAL
SIVOXI has successfully migrated the client's site to a new platform and launched their API partnerships with two companies. The team manages the project well by responding promptly to the client's questions and concerns. Moreover, their strong understanding of the client's needs stands out.
Cancer Care MapExecutive
Read review
CLIENT SATISFACTION5/5
AS REVIEWED ONClutch
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