Sivoxi
CASE STUDY

Revitalizing Andiccio24’s digital ordering ecosystem and user experience

We transformed Andiccio24’s legacy online ordering platform into a modern, high-performing ecosystem, rescuing their offline app and dramatically improving user experience across thirty store locations.

  • Platform Overhaul
  • UX Redesign
  • Custom Architecture
Three Andiccio24 mobile ordering application screens

Client Industry

Consumer & Retail

Project timeline

16 weeks

Services Provided

  • System & Product Design
  • Mobile App Development
  • Web App Development
  • API Integration & Development
  • Quality Assurance & Automated Testing

Tech Stack

  • HTML
  • CSS
  • jQuery
  • JavaScript
  • PHP (Yii2 Framework)
THE BRIEF

The business challenge

Modernizing a legacy digital ecosystem to restore full functionality and eliminate negative online customer feedback and criticism.

Andiccio24 possessed a legacy online ordering platform and website originally created by a previous development house. The technology had become unsupported, prompting Apple and Google to remove the application from their respective stores, risking massive revenue losses. They needed a technical partner to immediately take over the ecosystem, stabilize it, and keep the business online.

Following the initial critical stabilization and management phase, the client required a comprehensive, long-term strategic overhaul. The brief demanded a complete modernization of their user interface and user experience to combat online customer criticism. They needed a completely fresh, highly responsive frontend, robust backend improvements, and advanced integrations.

The ultimate goal was transforming a legacy system into a modern, seamless digital retail experience with powerful marketing and real-time delivery tracking capabilities across their entire network.

ENGINEERING & DESIGN APPROACH

The solution

We executed a rapid technical rebuild to restore app store access, followed by a complete UI and UX overhaul featuring seamless integrations and a highly modernized marketing engine.

Andiccio24 shopping cart displayed on a mobile phone
  1. 01

    Rapid App Store Rebuild

    We urgently rebuilt the legacy iOS and Android applications within exactly one week to successfully bypass store removals and directly prevent massive online revenue losses for the client.

  2. 02

    Complete User Experience Overhaul

    We fully redesigned both the front and back end, creating a fresh, highly optimized interface that resolved previous navigation issues and drastically improved the overall customer ordering journey.

  3. 03

    Two-Way Point of Sale

    We built highly seamless integrations linking the online ordering platform directly into their existing point of sale system, ensuring fast, accurate synchronization for every single customer order placed.

  4. 04

    Custom Marketing and Promotions

    We developed a highly flexible CMS module allowing the client to independently run targeted birthday campaigns, automated push notifications, and specific store promotions offering unique discounts and items.

  5. 05

    Real-Time Driver Tracking

    We integrated the Loop platform to enable live driver tracking, actively pushing critical progress updates directly back into the online ordering system so customers can easily monitor their deliveries.

MEASURABLE IMPACT

Key results & impact

30+

Retail Stores Fully Supported

The new centralized platform effortlessly supports customized marketing promotions and seamless technical operations across approximately thirty different physical retail branch locations.

1 Week

Record App Rebuild Time

We successfully rebuilt the iOS and Android applications in a single week, preventing months of costly downtime and lost online revenue.

3 Months

Full Interface Overhaul Delivery

We comprehensively redesigned and developed the entire modern frontend ordering experience within a highly efficient two to three month project timeline.

DELIVERABLES

Visual showcase

High-fidelity screens, device mockups, and architecture views from the final delivered product.

Andiccio24 website ordering experience displayed on a laptop
Andiccio24 mobile shopping cart
Andiccio24 menu displayed on two mobile phones
Andiccio24 custom pizza builder displayed on mobile phones
Andiccio24 ordering application held in one hand
START YOUR PROJECT

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  • ISO 9001:2015 Certified
  • 100% Delivery Rate
  • 10+ Years of Experience
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